Terms of Service for PROMTON-TICKETS

Last Updated: January 1, 2025

Welcome to PROMTON-TICKETS! These Terms of Service ("Terms") govern your use of the PROMTON-TICKETS Discord bot (the "Bot") and any related services or websites (collectively, the "Service") provided by PROMTON-TICKETS ("we," "us," or "our").

By adding the Bot to your Discord server or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

1. Description of Service

PROMTON-TICKETS is a Discord bot designed to provide a ticket management system for Discord servers. Its features include creating customizable ticket types, managing ticket channels, assigning roles for ticket access, logging ticket events, and allowing embed customization, as described on our official website or bot listings.

2. Acceptance of Terms

By inviting the Bot to your Discord server or using any part of the Service, you affirm that you are at least 13 years old (or the minimum age required in your country to use online services) and have the legal capacity to enter into these Terms. If you are using the Service on behalf of an organization or server, you represent that you have the authority to bind that organization or server to these Terms.

3. User Responsibilities and Conduct

You agree to use the Service in compliance with all applicable laws and regulations, these Terms, and the Discord Terms of Service (https://discord.com/terms) and Community Guidelines (https://discord.com/guidelines).

You are solely responsible for:

  • The configuration of the Bot on your server, including setting up ticket types, roles, and permissions.
  • The content generated within ticket channels created or managed by the Bot on your server.
  • Ensuring that your use of the Bot does not infringe upon the rights of others or violate any laws.

You agree not to:

  • Use the Service for any illegal or unauthorized purpose.
  • Attempt to disrupt, interfere with, or compromise the integrity or security of the Service or its underlying infrastructure.
  • Abuse the Bot's features, such as by creating an excessive number of tickets or configurations intended to cause performance issues.
  • Reverse engineer, decompile, or attempt to extract the source code of the Bot, except as permitted by applicable law.
  • Use the Service to distribute spam, unsolicited messages, or malicious content.

4. Service Availability and Modifications

We strive to keep the Service operational. However, all online services suffer occasional disruptions and outages. We are not liable for any disruption or loss you may suffer as a result. We may modify, suspend, or discontinue any part of the Service at any time, with or without notice, for any reason (including maintenance, updates, or to address security vulnerabilities).

5. Intellectual Property

The Service, including the Bot, its code, design, features, and all associated intellectual property rights, are and will remain the exclusive property of PROMTON-TICKETS and its licensors. These Terms do not grant you any right, title, or interest in the Service, other than the limited right to use the Bot as intended on your Discord server in accordance with these Terms.

You retain ownership of any content you create or manage within your Discord server using the Bot.

6. Privacy

Our collection and use of personal information in connection with the Service is described in our Privacy Policy, which is incorporated by reference into these Terms.

7. Termination

You may stop using the Service at any time by removing the Bot from your Discord server(s).

We reserve the right to suspend or terminate your access to the Service, or ban your server or user ID from using the Bot, at our sole discretion, at any time, and without prior notice or liability, for any reason, including but not limited to a breach of these Terms or the Discord Terms of Service.

Upon termination, your right to use the Service will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive termination, including, without limitation, intellectual property provisions, warranty disclaimers, indemnity, and limitations of liability.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PROMTON-TICKETS, ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES) ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNT, IF ANY, PAID BY YOU TO US FOR USE OF THE SERVICE OR (B) ONE HUNDRED U.S. DOLLARS ($100.00 USD).

10. Indemnification

You agree to defend, indemnify, and hold harmless PROMTON-TICKETS and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; or b) a breach of these Terms.

11. Governing Law

These Terms shall be governed and construed in accordance with the laws of Germany, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in or serving Fellbach, Germany, to resolve any legal matter arising from the Terms. (Please verify and update this jurisdiction to match your actual legal registration and operational base).

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect (e.g., via an announcement on our support server or website). What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using the Service.

13. Contact Us

If you have any questions about these Terms, please contact us: